Conceptual Framework of Technology Acceptance Factors Influencing Effective Space Management

Abstract

Objective: To develop a conceptual framework that explores the behavioral intention to adopt technology for effective space management and performance measurement in higher education institutions, using the UTAUT model.

Research Method: This study employs a conceptual and theoretical approach, integrating constructs from the Unified Theory of Acceptance and Use of Technology (UTAUT) with relevant technological applications such as IWMS, CAFM, and IoT-based tools. It also incorporates Top Management Support as a moderating variable to examine its influence on technology adoption behavior.

Findings: The proposed framework identifies four critical factors which are Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions as primary drivers of technology acceptance. Top Management Support plays a pivotal moderating role in enhancing motivation, ensuring resource allocation, and aligning institutional goals, thereby facilitating successful technology implementation for space management.

Originality: This study advances existing literature by integrating a widely accepted technology acceptance model (UTAUT) with real-world applications in campus space management. It uniquely positions Top Management Support as a strategic moderator and provides a practical roadmap for digital transformation in higher education facility operations.